Privacy Policy

Fillmore Valley Nursery ("we", "us", "our") operates the website fillmorevalleynursery.com. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or submit an inquiry.

By using our website you agree to the collection and use of information in accordance with this policy.

We may collect the following types of information:

• Contact information — name, company name, email address, and phone number when you submit an inquiry or order request.
• Project information — delivery city, plant sizes, quantities, and project notes that you provide in order inquiry forms.
• Usage data — pages visited, time spent on pages, and browser information collected through standard web analytics.

We do not collect payment information through our website. No credit card or financial data is processed via this site.

Information you provide is used to:

• Respond to your inquiry and process your order request
• Contact you about plant availability, pricing, and delivery scheduling
• Send order-related communications (confirmation, follow-up)
• Improve our website and services based on usage patterns
• Send occasional promotional communications if you have opted in (you may unsubscribe at any time)

We do not sell, rent, or trade your personal information to third parties.

We may share your information with service providers who assist us in operating the website and processing inquiries (such as email delivery services). These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

We may disclose information if required by law or to protect the rights and safety of Fillmore Valley Nursery or others.

Order and inquiry records are retained for a minimum of three years for business and tax compliance purposes. Contact information is retained for as long as necessary to maintain our business relationship with you.

You may request deletion of your personal information at any time by contacting us. Note that some records may be retained as required by law.

Our website may use cookies and similar tracking technologies to analyse traffic and improve user experience. You may configure your browser to refuse cookies, though some site functionality may be affected.

We use standard web analytics tools to understand how visitors use our site. This data is aggregated and anonymised where possible.

We implement appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. No method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Our website is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications at any time

To exercise these rights, contact us at fillmorevalleynursery@gmail.com.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, contact us:

• Email: fillmorevalleynursery@gmail.com
• Phone: (805) 514-2224
• Address: Chambersburg Road, Fillmore, CA 93015